At your first session, we will find out about you and why you think you might need our help.

We can then work together to come up with a plan to support you.

*Please note our preferred age is 12+, however some practitioners will see clients from 10+. We are able to offer therapy to all adults should you feel we are the right service for you.

We are unable to offer Family Law Court services or reports.

SESSION FEES

Fee increases will come into effect mid-January 2026

Individual Therapy - Registered Psychologist - $205.00
Individual Therapy - Registered Psychologist Evening Session - $215.00
Individual Therapy - Clinical Psychologist - $245.00
Individual Therapy - Clinical Psychologist Evening Session - $255.00
Parent Session 60min - $230.00

MHCP Medicare Rebates will remain the same (as above)

* The APS Recommended Rate for Psychologists 2025/2026 is $318.00
* The AAPi Recommended Rate for Psychologists 2025/2026 is $330.00

OTHER FEE INFORMATION

Fees for Missed or Late Cancellations

If you miss a scheduled appointment without providing at least 24 hours’ notice, a fee of $80 will be charged. For evening appointments, the fee is $100. If a cancellation is made with less than four hours’ notice, the full session fee will be applied. Please note, there will be no rebate for these fees.

NDIS Clients - As per the NDIS Pricing Arrangements for 2025-26, if a client does not show up for a scheduled appointment, the full fee will be charged.

Payment of Accounts

Fees are payable in full on the day of your session. We have EFTPOS for your convenience.

Private Health Insurance Rebates

Many private health insurance funds provide a rebate for services provided by psychologists. We encourage you to contact your health insurance fund prior to your appointment to find out whether your policy covers services provided by your chosen psychologist.

Can I claim a rebate from Medicare?

In order to obtain a rebate from Medicare, your General Practitioner (GP) must complete a Mental Health Care Plan (MHCP) with you and refer you to our practice. Your GP will assess whether you are eligible for a MHCP referral and you will generally need to book a longer appointment with your GP to discuss this.

 If a Mental Health Care Plan and referral letter have been completed by your doctor, you will be able to obtain a Medicare rebate of $98.95 per psychology session or $145.25 per clinical psychology session. We offer Medicare online claiming which allows Medicare to deposit your rebate directly into your nominated bank account.

​A maximum of 10 Medicare eligible sessions are available each calendar year for our Psychologists. You must visit your referring doctor after attending 6 sessions, to ascertain whether further sessions are appropriate and if so, your doctor may refer you for a further 4 sessions. You can use your MHCP referral to see any practitioner, even if their name does not appear on the referral letter from your GP.

Fees - Insurance & Third Party Funded Services

We cannot see Workers Compensation clients without pre-approval from your Insurer.

We cannot see NDIS clients who are plan-managed without pre-approval from your fund. We can service NDIS clients that are self-funded. All NDIS clients are required to present their NDIS Plan at the time of booking.

Some of our Psychologists are registered to work with Open Arms and Department of Veteran’s Affairs card holders. Please inform admin when booking if you require a psychologist who can bill Open Arms/DVA direct.  

Group Workshops
We are not running any Workshops currently!

If you’d like to be informed of any future Workshops, please email us:
Cockburn - [email protected]
Hillarys - [email protected]

Good to know

Do I need a referral?

You do not need a referral in order to attend our practice. However, with a Mental Health Care Plan (MHCP) and referral from your GP you will be able to claim a Medicare rebate.

What if I need to talk to someone right now?

Kids Help Line 1800 551 800

Suicide Callback Service 1300 659 467

The Samaritan Crisis Line (Youth Service) 9388 2500

Youth Beyond Blue 1300 224 636

Child and Adolescent Mental Health Service URGENT Mental Health Support Line 1800 048 636

Mental Health Emergency Response Line (MHERL) 1300 555 788 (Metro) or 1800 676 822 (Peel)

Butterfly Foundation (Eating Disorders) 1800 334 673

QLife (LGBTI+) 1800 184 527

Appointment Reminders

We understand that circumstances may prevent you from attending your pre-scheduled appointments. To assist you, we will send a reminder message two days before your appointment. If you do not confirm your attendance, an additional text will be sent the day before. You are always welcome to request an alternate appointment if you need to.

Notice Requirements

If you are unable to attend an appointment, please provide at least 24 BUSINESS HOURS notice. This is particularly important for our evening sessions, which are in high demand.

Monday appointments must be cancelled by close of business Friday to avoid a cancellation fee.

NDIS Clients - As per the NDIS Pricing Arrangements for 2025-26, clients must provide notice of 2 business days for a cancellation, or the full fee will be charged.

For more information, download the documents below.